
Contact Blue Chip Auto Glass
Let's get you back on the road.
Call our team or visit one of our Valley shops.
Talk with our team
- (602) 885-5330Central Phoenix
- (623) 266-9595Glendale, Peoria, North Valley
- (480) 773-8856Mesa, Tempe, Scottsdale
Phoenix
Phoenix shop
2214 W. Bell Rd.
Phoenix, AZ 85023
Walk-in chip repairs
Mesa
Mesa shop
1529 S. Clearview Ave. Ste 101
Mesa, AZ 85209
By appointment only
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Questions about your glass, your insurance or an appointment? Send us a message and we'll reply during business hours. Need a price? A quote request gets you there fastest.
Visit us
Our Phoenix shop and Mesa shop
Phoenix shop
2214 W. Bell Rd., Phoenix, AZ 85023
Mesa shop
1529 S. Clearview Ave. Ste 101, Mesa, AZ 85209
Will my insurance company pay for dealer parts when I have my windshield replaced?
In most cases your insurance company will only authorize the use of dealer auto glass parts in the event that your car or truck is a brand new (current year) vehicle or if aftermarket auto glass parts are not available. We acknowledge that dealer parts are often the best option for ensuring a quality auto glass brand, but in most cases your insurance company will be unwilling to pay the premium associated with the purchase of these parts.
The good news is that at Blue Chip Auto Glass we can often find your original equipment brand in the non-dealership market. For example, we can usually find Carlite (OE) brand auto glass if you have a Ford without buying it at the dealership and paying a premium. If that isn't possible we can generally find a brand of equivalent quality. Regardless of what we end up using to replace your windshield, you can be assured that it will be the best brand that your insurance company is willing to pay for.
I have heard that chip repairs are always covered by insurance and not subject to a deductible. Is this true?
In many cases (especially in Arizona) your auto policy will cover chip repair damage and your deductible won't apply. This is usually the case if you have comprehensive coverage. If you only carry liability coverage, chip repairs are usually not covered. You can call one of our auto glass representatives and they can help to determine the extent of your windshield or auto glass coverage.
I think that I have auto glass coverage. Is there any way to verify this without calling my agent?
At Blue Chip Auto Glass we are well versed in handling auto glass insurance claims from start to finish. If you are uncertain about your auto glass coverage, simply call us today and we can contact your insurance company for you. We can usually get you an answer quickly. Once your coverage is verified we can schedule your windshield replacement at a time and location that is convenient for you. If you don't have coverage we can offer a competitive quote.
Do I have to use the auto glass company my insurance company recommends?
Definitely not. Regardless of your insurance company, they will have an auto glass company they can and will often refer you to. The biggest mistake you as a consumer can make is to let the insurance company decide which auto glass company repairs or replaces your auto glass. Insurance companies are in business to make money. If they can refer you to an auto glass provider that they have a financial arrangement with (and that will save them money at your expense), they will.
Why not hop online and read some reviews? It is quick and easy to research a windshield replacement company yourself, and it makes sense to choose a company with lots of positive customer feedback and five-star reviews. At Blue Chip Auto Glass we work with all insurance companies and are considered a Preferred Vendor with many. We also use only the best brands available, something that many of the larger insurance-partnered companies don't do.
If I file an insurance claim for auto glass, won't my rates go up?
This is the most common insurance-related question that we receive. In most cases, filing an auto glass claim has no effect on your annual insurance premium. We say usually because it is impossible to monitor every insurance company, but in all our years we haven't ever heard of an insurance company increasing the premiums of a customer for filing an auto glass claim.
This is because auto glass coverage in Arizona (and a few other states) is handled differently than in the rest of the country. In Arizona, insurance companies are required by law to offer their customers zero-deductible, full auto glass replacement coverage, because glass damage is such a common occurrence due to our climate and terrain. This coverage is an endorsement separate from your comprehensive coverage and typically adds a specific cost to your policy. Because you're paying for it specifically to cover auto glass repair and replacement, you should never hesitate to use it and file a claim if you have damage. If you are afraid to use your auto glass coverage, you should remove it from your policy and save yourself the money your insurance company is charging you for it.
