Blue Chip Auto Glass
Orange Audi S5 at sunset: Insurance FAQs, Blue Chip Auto Glass

Blue Chip Auto Glass

Insurance FAQs

Auto glass insurance

Your glass claim, handled from start to finish

Most Arizona drivers can replace a windshield through insurance, and most have questions before they file. Here are the ones we hear most often.

We handle auto glass insurance claims from start to finish, work with all insurance companies and are a preferred vendor with many. Call us and we can verify your coverage for you.

Front counter and customer lobby at Blue Chip Auto Glass

Questions we hear every day

Auto glass insurance FAQs

Not sure what your policy covers? We can call your insurance company for you.

Call (602) 885-5330
If I file an insurance claim for auto glass, will my rates go up?

Not necessarily, but it’s important to understand that every insurance company evaluates claims differently.

In Arizona, many drivers carry optional glass coverage that can help pay for windshield repairs or replacement, sometimes with no deductible. However, having glass coverage does not guarantee that filing a claim will have no effect on your insurance policy.

Insurance companies may consider your overall claims history when reviewing your policy. Depending on your insurer, policy, and circumstances, frequent claims could potentially affect your premiums, eligibility for certain discounts, or even your policy renewal.

At Blue Chip Auto Glass, we believe in helping customers make informed decisions about their insurance coverage.

That’s also why we focus on helping customers protect their new windshield after replacement. We offer complimentary windshield chip repair benefits to qualifying replacement customers, helping address minor damage before it spreads into a crack that could require another windshield replacement.

By repairing eligible chips early, we can help extend the life of your windshield, potentially reduce future replacement costs, and limit the need for additional insurance claims.

Have questions about your glass coverage? Our team can help you review your available options and coordinate with your insurance company so you can decide what makes the most sense for your situation.

One complimentary chip repair per qualifying visit for one year following windshield replacement, subject to repair eligibility and program terms.

Do I have to use the auto glass company my insurance company recommends?

Definitely not. Every insurance company has an auto glass company it can, and often will, refer you to. The biggest mistake you can make as a consumer is letting the insurance company decide which auto glass company repairs or replaces your glass.

Insurance companies are in business to make money. If they can refer you to an auto glass provider they have a financial arrangement with, one that saves them money at your expense, they will. One large auto glass company in particular is the provider of choice for many of the large discount insurance companies.

It is quick and easy to research a Phoenix windshield replacement company yourself: read the reviews. Doesn't it make more sense to choose a company with lots of positive customer feedback and five-star reviews? At Blue Chip Auto Glass we work with all insurance companies, are a preferred vendor with many, and use only the best brands available, something many of the larger insurance-partnered companies don't do.

Are chip repairs covered by insurance without a deductible?

In many cases (especially in Arizona), your auto policy will cover chip repair and your deductible won't apply. This is usually the case if you have comprehensive coverage. If you only carry liability coverage, chip repairs are usually not covered.

Call one of our auto glass representatives and they can help you find out the extent of your windshield and auto glass coverage.

Will my insurance company pay for dealer parts when I have my windshield replaced?

In most cases, your insurance company will only authorize dealer auto glass parts if your car or truck is a brand-new (current year) vehicle or if aftermarket parts are not available. Dealer parts are often the best option for a quality glass brand, but most insurance companies are unwilling to pay the premium for them.

The good news is that we can often find your original equipment brand outside the dealership. For example, we can usually find Carlite (the OE brand for Ford) without buying it at the dealership and paying a premium. If that isn't possible, we can generally find a brand of equivalent quality. Whatever we use to replace your windshield, it will be the best brand your insurance company is willing to pay for.

I think I have auto glass coverage. Can I verify it without calling my agent?

Yes. We are well versed in handling auto glass insurance claims from start to finish. If you are not sure about your coverage, call us and we can contact your insurance company for you.

Once your coverage is verified, we can schedule your windshield replacement at a time and place that works for you. If you don't have coverage, we can give you a competitive cash quote.

My Tesla is insured through Tesla Insurance. Can you bill them?

Yes. We bill Tesla Insurance directly using your claim number, the same way we work with every other insurance company.

Lifetime workmanship warranty

Covered for as long as you own your vehicle.

At Blue Chip Auto Glass, we stand behind every installation. Our lifetime warranty covers defects in our workmanship and installation-related issues for as long as you own your vehicle, whether your service was paid for through insurance or out of pocket.

If you experience a problem related to your auto glass installation, contact our team at (602) 885-5330. We'll inspect the issue and address any concerns covered under our warranty.

Our lifetime warranty applies to the original vehicle owner and is non-transferable. Coverage is subject to the terms and exclusions outlined in our full warranty.

See the Full Warranty

Request Repair Or Replacement Service

Answer a few quick questions and we'll get back to you fast, whether you're paying yourself or using insurance.

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(602) 885-5330
Mon–Fri · 7:30 a.m.–5:00 p.m.

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