Last updated: October 20, 2026
Blue Chip Auto Glass ("Blue Chip," "we," "us") repairs and replaces auto glass from our shops in Phoenix and Mesa, Arizona. This Privacy Policy explains what information we collect through bluechipglass.com and when you contact us, how we use it, and the choices you have.
1. Information We Collect
Information you give us. When you request a quote, send us a message, call, text or email us, we may collect:
- Your name, email address and phone number
- Vehicle details, such as year, make, model, body style and VIN
- The glass you need and details about the damage
- Whether you are paying yourself or using insurance, and your insurance company
- Anything else you include in your message
- Your choices about receiving text messages
Information collected automatically. Like most websites, our site and hosting provider receive basic technical information when you visit, such as your browser type, device, IP address and the pages you view. We may use Google Analytics to understand how visitors use our site. Google Analytics uses cookies; you can learn how Google uses this data at policies.google.com/technologies/partner-sites.
We do not take payments on our website.
2. How We Use Your Information
- To prepare your quote, answer your questions and schedule your service
- To order the correct glass and parts for your vehicle
- To work with your insurance company when you file a glass claim
- To send appointment reminders and service updates, including by text if you agree
- To send occasional offers by text, only if you agree to marketing texts
- To improve our website and services
- To meet legal, tax and recordkeeping obligations
Quote and contact form submissions are sent by email to our shop so our team can respond.
3. How We Share Information
We do not sell your personal information, and we do not share it with third parties for their own marketing. We share information only when it is needed to serve you or required by law, for example:
- With your insurance company or its claims administrator, when you use insurance
- With glass and parts suppliers, to order the correct parts for your vehicle
- With service providers that help us run our business, such as email, website hosting and analytics, which may only use it to provide their services to us
- When required by law, or to protect our rights, customers or others
4. Text Messages (SMS)
Our quote form includes two optional checkboxes: one to receive non-marketing texts (such as appointment reminders and service updates) and one to receive marketing texts. We only text you about the kinds of messages you agree to.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to opt out at any time. Reply HELP for help.
- Agreeing to texts is not a condition of getting a quote or service.
We do not sell or share your mobile number or text messaging consent with any third party for marketing purposes.
5. Third-Party Content on Our Site
Some pages show content from other companies, including Google Maps, a customer reviews widget and our Instagram feed. These companies may collect information about your visit under their own privacy policies. We also link to our profiles on Google, Facebook, Instagram and Yelp.
6. How We Protect Your Information
We use reasonable safeguards to protect your information, and access is limited to people who need it to serve you. No website or email system is completely secure, so please don't send sensitive information, such as payment card numbers, through our forms.
7. How Long We Keep Information
We keep information as long as we need it to provide our services, honor our lifetime warranty, and meet legal, tax and insurance recordkeeping requirements.
8. Your Choices
You can ask us to show you, correct or delete the personal information we have about you, or stop sending you marketing messages. We may need to keep some information to complete your service, honor your warranty or meet legal requirements. To make a request, contact us using the information below.
9. Children
Our website is not directed to children under 13, and we do not knowingly collect their personal information.
10. Changes to This Policy
We may update this policy from time to time. When we do, we will post the new version here and update the date at the top.
11. Contact Us
Blue Chip Auto Glass
2214 W. Bell Rd., Phoenix, AZ 85023
Phone: (602) 885-5330
Email: bluechipglass@gmail.com